Quality Supervisor

The Quality Supervisor is responsible for overseeing day-to-day operations (assembly, machining, and stamping), which includes the quality control functions, control plan compliance, quality testing, and quality audit for all production shifts. The candidate should monitor the process for compliance and be able to identify any emerging issue, promptly communicate, and develop a containment strategy to protect the customer. He/she should lead all quality audits (capability, torque, destructive tests, cleanliness, washer/machine concentrations, and metrology) to support the quality system. 

 

Specific Roles & Responsibilities:  

• First responder to floor quality calls. 

• Respond to potential quality issues and gather the information necessary to properly assess the situation and make the determination if downstream customers are impacted. 

• Develop initial containment strategies and short-term countermeasures for emerging issues, as necessary, to stop the flow of defects to the customer. 

• Work with production operations to quickly determine the dirty/clean points and release any conforming material. 

• Engage other plant resources (Resident Engineering, Supplier Quality, Plant Engineering) for Quality Control issues, to help determine the potential scope of the problem 

• Work with Resident Engineering for disposition of non-conforming material. 

• Issue, request, and approve process deviations as necessary and push for closure. 

• Attend production meetings and ensure clear communication handoffs from shift to shift. 

• Issue Temporary Tolerance Waivers as appropriate when resident or product engineering is not available for approval 

• Manage / directly supervise Gas Analysts, Materials Lab Techs, Gage Techs, Metrology Techs, and Inspectors. 

• Ensure daily inspections/audits are completed per corporate requirements for capability, torque, destructive checks, metrology checks, gage calibration, part cleanliness, washer/machine concentrations.  

• Follow established escalation procedures, including documentation on Hot Sheet, for all nonconformances identified by supervised teams. 

• Maintain training records for all supervised team members. 

• Manage gage calibration schedules to ensure compliance with standards. 

• Manage Quarantines / Lot Release. Including record management, team follow up, and release of quarantines. 

• Compile FTC/FTQ/DPx info as required  

• Create, update, review, and approve MQAS standards and controlled documents, where appropriate.